Frequently Asked Questions

• Q: Are you a manufacture or trading company?

  A: We are a manufacture. Our factory has been specializing in supermarket shelves, warehouse racks and different kinds of display stands since 2001.

• Q: Where is your factory? Can I visit?

  A: Our factory is located in China. You are warmly welcome to visit whenever you are available.

• Q: What is your delivery time?

  A: In general, within 15 days. It also depends on the order quantity and shelving design.

• Q: What is the term of payment?

  A: Payment terms: 30% of deposit upon signing the PI, and the balance will be cleared by T/T before delivery.

• Q: Are samples available?

  A: Yes, samples are available at any time. We charge some sample cost and will return it during the next order.

• Q: Could you produce according to customers' design?

  A: Sure, we have very rich experience in customizing shelves and display racks.